Shipping Policy
Shipping Policy
At Baddie Stack, we aim to deliver your order quickly and safely. Our team works hard to process and dispatch every order as soon as possible.
Please read our shipping policy below to understand how your order is handled.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive an email or SMS with your tracking details.
2. Estimated Delivery Time
- Standard delivery time: 3–7 working days, depending on your location.
- Metro cities usually receive deliveries faster, generally within 2–4 working days.
- Remote or rural areas may take slightly longer due to courier network limitations.
Note: Delivery times may vary during peak sale periods, festivals, or due to unforeseen courier delays.
3. Shipping Charges
- We offer Free Shipping on all prepaid orders above ₹499.
- A nominal shipping fee may apply to orders below this amount.
- Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can use this link to check the live status of your delivery.
- If your tracking information has not been updated for more than 48 hours, please contact us at one.agencz@gmail.com, and our support team will assist you.
5. Delayed or Lost Shipments
- While most orders arrive on time, occasional delays may occur due to courier issues, weather conditions, or other unforeseen circumstances.
- If your order has not arrived within 10 working days, please contact us at one.agencz@gmail.com with your Order ID, and our support team will investigate.
- In rare cases where a package is confirmed lost in transit, we will provide a replacement or refund in accordance with our Returns & Refund Policy.
6. Wrong Address or Failed Delivery
Please ensure that your shipping address, PIN code, and phone number are entered correctly at checkout.
We are not responsible for failed deliveries caused by:
- Incorrect or incomplete address information
- Incorrect or unreachable phone number
- Customer unavailability at the time of delivery
If a package is returned to us due to any of these reasons, reshipping charges may apply.
7. Order Modifications
Once an order has been placed, changes to the shipping address, contact details, or product are only possible before dispatch.
To request a change, please email one.agencz@gmail.com within 2 hours of placing your order.
8. Contact Us
If you have any questions regarding shipping, tracking, or delivery, please contact our support team: